Icolabora Servicedesk app for iPhone and iPad

Ferramenta de uso exclusivo para acesso a plataforma de Servicedesk da Icolabora.

Current version 1.1.8 - Create test user for providers in production environment, and default startup screen for incident list.
For test purpose might be used user: user.test.app.sd



Current Road Map for the app in the near future:
1.0.4 - has multilanguage support (en, pt, fr, de, es).
1.1.0 - It will include Icolabora dashboards for internal use only.
1.1.1 - It will include download CSV File feature for RV for internal use only.
1.1.2 - It will include Incident Charts
Also some bug fix:
1 - Save default user problem
2 - Turn optional save password
3 - token screen bug when in deutsch lang, due text size
1.1.3 - It has new chart for Open Incidents by week of year
New app icon.
Also some bug fix:
1 - Release keyboard when click outside field in RV screens
2 - Login layout screen remade
1.1.4 - New chart models for incidents and new look and feel.
Also, new field in Incidents Detail: "last_validation_note".
New Menu Drawer with uptodate turbina icon
1.1.5 - Feature to reset and change servicedesk password for production environment only.
1.1.6 - Feature to create new incident, multilanguage.
1.1.7 - Possibility to attach file into new incident.
1.1.8 - Create test user for providers in production environment, and default startup screen for incident list.
For test purpose might be used user: user.test.app.sd
1.2.1 - It will include Incident dashboards for customers.
1.2.x - It will include Incident Management Module with creation and close tickets, multilanguage.
2.x.x - It will Include Request Management Module, and deploys multilanguage release.
3.x.x - It will Include Change Management Module
4.x.x - It will Include Problem Management Module